Our Mortgage Process
At RMS, our goal is to help our clients find the home financing option for their situation. In today’s world, it is important to work with professionals who understand the mortgage process and the importance of communication so that you know where you stand and what to expect next.
Our Purchase Process
We have refined our mortgage process to key communication points. In a home purchase transaction, RMS communicates with our home buyers when each milestone is reached. Additionally, at certain milestones, both real estate agents are also notified of the progress. We’ve found that keeping agents informed helps home buyers and home sellers feel more secure about the home purchase.
Our Refinance Process
Even during a mortgage refinance, which can be a simpler process than a home purchase, we consider communication touch points to be vitally important. Our home owners receive updates designed to guide them smoothly through each milestone.
Our technology solutions and customer-centric approach enable us to meet our borrowers’ preferences, from the tech savvy borrower who wants to complete their mortgage through their mobile device to the relationship-based borrower who prefers a hand shake and eye contact. Our priority is the comfort and success of our clients.